Privacy Policy

1. Who we are

Idennex is a brand strategy and digital agency based in Istanbul, Turkey. Our website address is https://idennex.com. Contact: info@idennex.com

2. What data we collect

When you use the contact form, we collect your name, email address, company name, and the message you submit. We use this information only to respond to your inquiry. We do not sell, rent, or share this data with third parties.

We also collect anonymous usage data through Google Analytics 4 (GA4). This includes pages visited, time on site, browser type, and approximate geographic location. This data does not identify you personally.

3. Cookies

We use two categories of cookies:

Essential cookies: required for the site to function. These do not collect personal data and cannot be disabled.

Analytics cookies: used only if you accept via the cookie banner. These are set by Google Analytics 4 and include:

• _ga: distinguishes unique users. Duration: 2 years. • _ga_*: stores session state. Duration: 2 years. • _gid: distinguishes users. Duration: 24 hours.

These cookies do not store personal information and do not track you across other websites for advertising purposes. You can withdraw consent at any time via the cookie icon in the bottom-left corner of any page.

4. How we use your data

Contact form submissions are used only to respond to your inquiry. We do not add you to any mailing list without explicit consent. Analytics data is used in aggregate form to improve the website experience.

5. Data retention

Contact form submissions are retained for up to 12 months and then deleted. Analytics data is retained according to Google Analytics default settings (26 months).

6. Your rights (GDPR)

If you are located in the European Economic Area, you have the right to access, correct, or delete any personal data we hold about you. You may also object to processing or request that we restrict it. To exercise any of these rights, contact us at info@idennex.com.

7. Third-party services

We use Google Analytics (Google LLC, USA). Google processes data under standard contractual clauses. For more information, see Google's privacy policy at policies.google.com/privacy.

8. Changes to this policy

We may update this policy from time to time. Changes will be published on this page with an updated date. Continued use of the site after changes constitutes acceptance.

9. Contact

For any privacy-related questions: info@idennex.com Idennex, Huzur Mah., Metin Oktay Cad. No:3, Nurol Life, Sarıyer / İstanbul, 34396, Turkey